Terms of Service

The Service is provided for entertainment, companionship, and creative roleplay purposes only. It is not intended to be, and must not be relied upon as, a substitute for professional medical, mental-health, psychological, psychiatric, legal, financial, or other licensed advice or services, nor as a replacement for human relationships, friendships, or romantic partnerships.

You acknowledge and agree that you use the Service voluntarily and at your own risk. You are solely responsible for any emotional, psychological, financial, social, or other consequences arising from your use of the Service or your interactions with AI personas, including any decisions you make based on those interactions. flrt ai disclaims all responsibility for such consequences to the maximum extent permitted by law. If you are experiencing a crisis or require professional help, please contact a qualified human professional or one of the resources listed in our Safety guide.

Nothing produced by the Service — including AI-generated text, images, videos, or persona behavior — should be interpreted as factual, professional advice, or representative of any real person, organization, or event. Any resemblance of an AI persona to a real person, living or deceased, is coincidental or a creative reference and does not imply endorsement, association, or factual accuracy.

IMPORTANT: All personas on flrt ai are artificial intelligence constructs, not real people.

• AI personas are fictional characters powered by large language models
• Conversations with AI personas are generated by AI, not written by humans
• AI personas do not have feelings, consciousness, or independent existence
• AI persona profiles, including photos, are AI-generated or stock imagery
• AI responses may be inaccurate, inconsistent, fabricated ("hallucinated"), or inappropriate despite our moderation efforts
• Emotional bonds formed with AI personas are one-sided — the AI does not experience emotions

The AI memory system allows personas to recall past conversations, creating continuity in your interactions. This memory is a technical feature, not evidence of sentience or genuine relationship. Each AI persona maintains separate memories per user — one persona's knowledge of you is not shared with others.

• We offer free and paid subscription tiers with different features and limits
• Pricing, features, and limits are subject to change with reasonable notice
• Paid subscriptions are billed in advance on a recurring basis
• In-app currency ("gems") may be purchased for additional features

• Payments are processed through third-party payment providers. You agree to the applicable payment processor's terms of service
• You authorize us to charge your payment method for recurring subscriptions until you cancel
• Prices are in USD unless otherwise stated and exclude applicable taxes
• Failed payments may result in service suspension

• You may cancel your subscription at any time through your account settings
• Cancellation takes effect at the end of the current billing period
• No refunds for partial billing periods or unused gems/tokens, except where required by law
• We may offer refunds at our discretion for service issues

• Free-tier users may be shown optional rewarded video advertisements
• Watching a rewarded ad earns gems or other rewards as displayed at the time of viewing
• Reward amounts and availability are subject to change
• Ad interactions are subject to the ad network provider's terms
• Paid subscribers may have ads removed as part of their subscription benefits
• Manipulating or fraudulently completing ads may result in account suspension

Free trials and promotional offers are limited to one per user unless we state otherwise. We may revoke promotional credits if we determine in good faith that the offer was obtained through fraud, abuse, or violation of these Terms.

The Service, including its design, features, AI models, AI persona characters, software, text, graphics, and content (excluding user-generated content) is owned by flrt ai or its licensors and is protected by copyright, trademark, patent, trade secret, and other intellectual property laws. We grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your own non-commercial use, subject to these Terms. All rights not expressly granted are reserved.

You retain ownership of content you create (messages, uploaded photos, custom persona descriptions). By submitting content to the Service, you grant flrt ai a non-exclusive, worldwide, royalty-free, fully paid-up, sublicensable, and transferable license to host, store, reproduce, modify, create derivative works from, distribute, and display that content as necessary to operate, provide, improve, and promote the Service, and to develop new features, including, in de-identified or aggregated form, training and evaluating our AI systems. You represent and warrant that you have all rights necessary to grant this license and that your content does not infringe or violate any third-party rights or applicable law.

If you submit suggestions, ideas, feature requests, or other feedback about the Service ("Feedback"), you grant flrt ai a perpetual, irrevocable, worldwide, royalty-free, fully paid-up, sublicensable, and transferable license to use, reproduce, modify, distribute, and exploit the Feedback for any purpose, without compensation or attribution to you. Feedback is provided voluntarily and is not confidential.

Subject to your compliance with these Terms, flrt ai assigns to you all right, title, and interest (if any) we hold in the AI-generated outputs (text, images, videos) produced specifically in response to your inputs ("Output"), to the extent such Output is eligible for copyright protection. You acknowledge that AI-generated Output may not be unique to you, may be similar or identical to Output generated for others, and may not be eligible for copyright or other intellectual property protection under applicable law. You may not (a) claim AI-generated personas as real people, (b) represent that AI Output was created by a human, or (c) use Output for commercial purposes without our prior written consent.

You may request deletion of your account by contacting us. Upon deletion, your data will be removed in accordance with our Privacy Policy.

We may suspend or terminate your account at any time, with or without notice, for:

• Violation of these Terms or Community Guidelines
• Fraudulent, abusive, or illegal activity
• Non-payment of fees
• Extended periods of inactivity
• Risk to the safety, security, or integrity of the Service or other users
• Any reason at our reasonable discretion

Upon termination, your right to access and use the Service immediately ceases, and we may delete your account, content, and any unused gems, tokens, or paid balances, except as required by law. Sections that by their nature should survive termination (including Sections 4, 8, 14, 15, 16, 17, 19, and 24) will survive.

These Terms and any dispute arising out of or relating to them or the Service are governed by the Federal Arbitration Act, applicable U.S. federal law, and the laws of the State of California, United States, without regard to conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Before initiating arbitration, you and we agree to first attempt to resolve any dispute informally for at least sixty (60) days. To begin, you must send a written "Notice of Dispute" to legal@flrtai.com (and by mail to 1420 E Roseville Parkway Ste 140-325, Roseville, CA, 95661, United States, Attn: Legal) describing the nature and basis of the claim and the relief sought. If we do not resolve the claim within 60 days after receipt of the Notice, either party may commence arbitration. Compliance with this informal-resolution process is a condition precedent to commencing arbitration; any limitations period is tolled during this period.

Except for the matters described in Section 17.7, any dispute, claim, or controversy arising out of or relating to these Terms or the Service (a "Dispute") will be resolved by final and binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, available at adr.org. The arbitrator, and not any federal, state, or local court, has the exclusive authority to resolve any Dispute, including the scope, enforceability, interpretation, or validity of this arbitration agreement. The arbitration will be conducted by a single arbitrator in San Francisco, California, or, at your election, by telephone, video, or written submissions only. Judgment on the award may be entered in any court of competent jurisdiction. Each party will bear its own attorneys' fees and costs except as required by the AAA Rules or applicable law.

YOU AND FLRT AI AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION OR PROCEEDING. UNLESS BOTH PARTIES AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN CLAIMS AND MAY NOT PRESIDE OVER ANY FORM OF REPRESENTATIVE OR CLASS PROCEEDING. BOTH PARTIES WAIVE THE RIGHT TO A TRIAL BY JURY.

If 25 or more similar arbitration demands are filed by or with the coordination of the same law firm or organization within a 60-day period (a "Mass Filing"), you and we agree that the AAA's Mass Arbitration Supplementary Rules will apply, and the cases may be administered in batches. The parties will work in good faith with the AAA to resolve any Mass Filing efficiently. The applicable statute of limitations is tolled for all claimants in a Mass Filing while the batch process proceeds.

You may opt out of this arbitration agreement (Sections 17.3–17.5) by sending written notice to legal@flrtai.com within 30 days after first becoming subject to these Terms. The notice must include your name, the email associated with your account, and a clear statement that you wish to opt out of arbitration. Opting out will not affect any other provision of these Terms.

Notwithstanding the foregoing, either party may (a) bring an individual action in small-claims court for disputes within that court's jurisdiction, (b) seek injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property or unauthorized access to the Service, and (c) pursue claims that cannot be arbitrated as a matter of law. If any portion of this Section 17 is found unenforceable, it will be severed and the remainder will continue in effect, except that if the class action waiver in Section 17.4 is found unenforceable as to any claim or remedy, that claim or remedy (and only that claim or remedy) will be severed and brought in court, with all other claims proceeding in arbitration.

If you obtained the flrt ai mobile app from the Apple App Store, the following additional terms apply, and in case of conflict with the rest of these Terms, this Section governs solely with respect to the iOS app:

• These Terms are between you and flrt ai only, and not with Apple Inc. ("Apple"). Apple is not responsible for the app or its content
• Your license to use the app is limited to a non-transferable license to use the app on any Apple-branded device that you own or control, as permitted by the Apple App Store Terms of Service
• In the event of any failure of the app to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the app to you. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app
• Apple is not responsible for addressing any claims by you or any third party relating to the app, including product-liability claims, claims that the app fails to conform to any legal or regulatory requirement, and claims arising under consumer protection or similar legislation. flrt ai is solely responsible
• Apple is not responsible for the investigation, defense, settlement, or discharge of any third-party intellectual property infringement claim relating to the app
• You represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and you are not on any U.S. Government list of prohibited or restricted parties
• Apple and Apple's subsidiaries are third-party beneficiaries of these Terms and may enforce them against you

If you obtained the flrt ai mobile app from Google Play, you acknowledge that these Terms are between you and flrt ai only, not with Google LLC, and that Google is not responsible for the app or these Terms. Your use of the app must comply with the Google Play Terms of Service.

In accordance with California law, we disclose that all conversations on the Service are with artificial intelligence, not human beings. The fact that you are interacting with AI is also disclosed throughout the Service interface. If at any time you are uncertain whether you are interacting with a human or AI, please assume you are interacting with AI. Crisis-prevention resources are available in our Safety guide and surfaced in-app where appropriate.

Under California Civil Code § 1789.3, California users are entitled to the following consumer-rights notice: complaints regarding the Service or requests for additional information may be directed to our customer-support contact at support@flrtai.com or by mail to 1420 E Roseville Parkway Ste 140-325, Roseville, CA, 95661, United States. The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

California residents have additional rights under the California Consumer Privacy Act and California Privacy Rights Act, as described in our Privacy Policy.